Technology
Application Programming Interfaces and Software Integrations
What are Software Integrations?
Your business relies on software applications to keep your operations running smoothly—but what happens when these tools don’t work together?
A software integration connects two or more systems so information moves between them automatically. Instead of entering the same order, invoice or customer record in each tool, the integration passes the data along and keeps the systems in step.
Integrations can link off-the-shelf products, custom-built platforms and older systems, as long as each one has a way to send and receive data. That is usually an application programming interface (API).
Application Programming Interface
An application programming interface (API) is a defined way for one piece of software to request data from, or send data to, another. Many products publish an API. Custom and legacy systems sometimes need one added before they can connect.
APIs make it possible to connect cloud and on-premise tools, link enterprise platforms and bring data out of legacy systems with limited connectivity.
Common approaches include REST APIs and webhooks, scheduled file or database syncs, and integration platforms that sit between systems.
Integration platforms and tools
These are some of the platforms we connect most often, from accounting and finance tools to content management systems and Microsoft 365.
Orchestry
Orchestry is an enablement platform that streamlines workflows, optimizes processes, and automates tasks across the Microsoft 365 ecosystem.
QuickBooks
QuickBooks is a leading accounting software solution used by millions of small and mid-sized businesses to manage finances, payroll, and expenses.
Umbraco
Umbraco is a flexible, open-source content management system (CMS) for websites known for its ease of use, scalability, and customizable features.
Looking for integration services?
If you need systems connected for your business, our software and API integration services cover planning, building, testing and supporting the connections between them.
We work with off-the-shelf tools, custom-built platforms and legacy software with limited compatibility.
See how we approach integration projects, or talk to our team about the systems you use.
FAQs
Can legacy or custom software be integrated?
Usually, yes. If a system does not have an API, one can often be added, or data can be exchanged through its database, file exports or an integration layer. The right approach depends on how the system stores and exposes its data.
What is the difference between an API and an integration?
An API is the interface a system offers for sending and receiving data. An integration is the connection built on one or more APIs that moves data between systems and applies the rules for when and how it moves.
Are software integrations secure?
They can be. Secure integrations use authenticated connections, encrypt data in transit, limit each connection to the data it needs and log activity so issues can be traced.
Do integrations need maintenance?
Yes. When a connected product changes its API or a business process changes, the integration may need updates. Monitoring and alerts help catch failed syncs early.
Need your software systems integrated?
Tired of entering the same information in different systems or working around tools that don’t connect? Tell us where things get difficult. We’ll help you explore what’s possible.
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